:root{--color-green:#25d366;--color-green-dark:#1db954;--color-blue:#1565c0;--color-blue-dark:#0d47a1;--color-red:#e53935;--color-red-dark:#b71c1c;--bg-body:#f0f2f5;--bg-sidebar:#fff;--bg-chat:#e5ddd5;--bg-input-area:#fff;--bg-filtros:#fafafa;--bg-item-hover:#f5f5f5;--bg-item-active:#ebebeb;--bg-item-selected:#e8f5e9;--bg-item-pending:#fff8f8;--bg-item-pending-2:#fdecea;--bg-bubble-user:#fff;--bg-bubble-bot:#dcf8c6;--bg-bubble-agent:#cce5ff;--border-bubble-agent:#99caff;--bg-textarea:#fff;--bg-textarea-disabled:#f5f5f5;--border-color:#e0e0e0;--border-light:#f0f0f0;--border-input:#ddd;--text-primary:#222;--text-secondary:#555;--text-muted:#777;--text-faint:#aaa;--text-disabled:#aaa;--scrollbar-thumb:#ccc;--scrollbar-track:#f0f0f0;--opacity-logo-vacio:0.25;--filter-logo-vacio:none}[data-theme=dark]{--color-green:#25d366;--color-green-dark:#1db954;--color-blue:#3a82e0;--color-blue-dark:#1a5cba;--color-red:#e53935;--color-red-dark:#b71c1c;--bg-body:#13131a;--bg-sidebar:#1e1e2e;--bg-chat:#1a1a27;--bg-input-area:#1e1e2e;--bg-filtros:#16162a;--bg-item-hover:#252538;--bg-item-active:#2d2d44;--bg-item-selected:#1a2e1e;--bg-item-pending:#2e1a1a;--bg-item-pending-2:#3a1e1e;--bg-bubble-user:#2a2a3e;--bg-bubble-bot:#1a3d28;--bg-bubble-agent:#1a2a40;--border-bubble-agent:#2a4a6a;--bg-textarea:#252538;--bg-textarea-disabled:#1a1a2e;--border-color:#2d2d44;--border-light:#252538;--border-input:#3a3a55;--text-primary:#e8e8f0;--text-secondary:#a8a8c0;--text-muted:#8888a8;--text-faint:#5a5a78;--text-disabled:#5a5a78;--scrollbar-thumb:#3a3a55;--scrollbar-track:#1e1e2e;--opacity-logo-vacio:0.6;--filter-logo-vacio:brightness(0) invert(1)}body{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;margin:0}code{font-family:source-code-pro,Menlo,Monaco,Consolas,Courier New,monospace}.login-bg{align-items:center;background:linear-gradient(135deg,#0a0e1a,#1a2744 55%,#0d3060);display:flex;justify-content:center;min-height:100vh;overflow:hidden;position:relative}.login-bg:after,.login-bg:before{border-radius:50%;content:"";pointer-events:none;position:absolute}.login-bg:before{background:radial-gradient(circle,#25d3661f 0,#0000 70%);height:700px;right:-200px;top:-250px;width:700px}.login-bg:after{background:radial-gradient(circle,#1565c026 0,#0000 70%);bottom:-200px;height:500px;left:-150px;width:500px}.login-card{background:var(--bg-sidebar);border-radius:24px;box-shadow:0 30px 80px #00000080,0 0 0 1px #ffffff0f;margin:16px;max-width:420px;padding:48px 40px 36px;position:relative;width:100%;z-index:1}.login-header{margin-bottom:36px;text-align:center}.login-logo-img{filter:drop-shadow(0 6px 16px rgba(21,101,192,.35));height:88px;margin-bottom:14px;object-fit:contain;width:88px}.login-brand{color:var(--text-primary);font-size:30px;font-weight:800;letter-spacing:-.5px;margin:0 0 8px}.login-subtitle{align-items:center;background:var(--bg-filtros);border-radius:20px;color:var(--text-muted);display:inline-flex;font-size:14px;gap:7px;padding:5px 14px}.login-wa-icon{filter:invert(66%) sepia(60%) saturate(600%) hue-rotate(95deg) brightness(95%) contrast(92%);height:16px;object-fit:contain;width:16px}.login-form{gap:20px}.login-field,.login-form{display:flex;flex-direction:column}.login-field{gap:7px}.login-field label{color:var(--text-secondary);font-size:13px;font-weight:600;letter-spacing:.2px}.login-field input{background:var(--bg-filtros);border:2px solid var(--border-color);border-radius:12px;box-sizing:border-box;color:var(--text-primary);font-size:15px;outline:none;padding:13px 16px;transition:border-color .2s,box-shadow .2s,background .2s;width:100%}.login-field input:focus{background:var(--bg-sidebar);border-color:var(--color-green);box-shadow:0 0 0 3px #25d3661f}.login-pass-wrap{position:relative}.login-pass-wrap input{padding-right:48px}.login-eye{align-items:center;background:none;border:none;color:var(--text-faint);cursor:pointer;display:flex;padding:0;position:absolute;right:13px;top:50%;transform:translateY(-50%);transition:color .2s}.login-eye svg{height:20px;width:20px}.login-eye:hover{color:var(--text-secondary)}.login-error{background:var(--bg-item-pending-2);border:1.5px solid var(--color-red);border-radius:10px;color:var(--color-red);font-size:13px;font-weight:500;padding:10px 14px;text-align:center}.login-btn{align-items:center;background:linear-gradient(135deg,var(--color-green) 0,var(--color-green-dark) 100%);border:none;border-radius:12px;box-shadow:0 4px 18px #25d36673;color:#fff;cursor:pointer;display:flex;font-size:16px;font-weight:700;justify-content:center;letter-spacing:.3px;margin-top:4px;min-height:52px;padding:15px;transition:transform .15s,box-shadow .15s}.login-btn:hover:not(:disabled){box-shadow:0 8px 24px #25d36680;transform:translateY(-2px)}.login-btn:active:not(:disabled){box-shadow:0 3px 12px #25d36666;transform:translateY(0)}.login-btn:disabled{background:var(--border-color);box-shadow:none;cursor:not-allowed}.login-spinner{animation:spin .7s linear infinite;border:3px solid #ffffff59;border-radius:50%;border-top-color:#fff;display:inline-block;height:22px;width:22px}@keyframes spin{to{transform:rotate(1turn)}}.login-footer{color:var(--text-faint);font-size:12px;margin-bottom:0;margin-top:28px;text-align:center}@media (max-width:480px){.login-bg{align-items:flex-start;padding-top:40px}.login-card{border-radius:18px;padding:36px 24px 28px}.login-logo-img{height:72px;width:72px}.login-brand{font-size:26px}}*{box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;margin:0;padding:0}body{background:var(--bg-body)}.app,body{overflow:hidden}.app{display:flex;height:100vh;height:100dvh}.sidebar{background:var(--bg-sidebar);border-right:1px solid var(--border-color);display:flex;flex-direction:column;min-width:320px;width:320px}.sidebar-header{background:linear-gradient(135deg,#1a2744,#0d3060);color:#fff;padding:14px 16px;position:relative}.sidebar-brand{align-items:center;display:flex;gap:12px}.sidebar-logo{filter:drop-shadow(0 2px 6px rgba(0,0,0,.3));flex-shrink:0;height:46px;object-fit:contain;width:46px}.sidebar-header h1{font-size:20px;font-weight:700;letter-spacing:-.3px}.subtitle{font-size:12px;margin-top:2px;opacity:.7}.header-acciones{align-items:center;display:flex;gap:6px;position:absolute;right:16px;top:50%;transform:translateY(-50%)}.btn-logout,.btn-notif{align-items:center;background:#ffffff26;border:none;border-radius:50%;color:#fff;cursor:pointer;display:flex;font-size:16px;height:34px;justify-content:center;transition:background .2s;width:34px}.btn-logout:hover,.btn-notif:hover{background:#ffffff47}.notif-activa{font-size:18px;opacity:.9}.banner-alerta{animation:pulso-banner 1.5s ease-in-out infinite;background:var(--color-red);color:#fff;cursor:default;font-size:13px;font-weight:700;padding:10px 12px;text-align:center}@keyframes pulso-banner{0%,to{background:var(--color-red)}50%{background:var(--color-red-dark)}}.filtros{background:var(--bg-filtros);border-bottom:1px solid var(--border-color);display:flex;gap:6px;padding:10px 12px}.filtros button{background:var(--bg-sidebar);border:1.5px solid var(--border-color);border-radius:20px;color:var(--text-secondary);cursor:pointer;flex:1 1;font-size:12px;font-weight:500;padding:6px 4px;transition:all .2s}.filtros button.activo{background:var(--color-green);border-color:var(--color-green);box-shadow:0 2px 8px #25d36659;color:#fff;font-weight:700}.lista{-webkit-overflow-scrolling:touch;flex:1 1;overflow-y:auto}.lista::-webkit-scrollbar{width:6px}.lista::-webkit-scrollbar-track{background:var(--scrollbar-track)}.lista::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:3px}.vacio-lista{color:var(--text-faint);font-size:14px;padding:40px 20px;text-align:center}.item{-webkit-tap-highlight-color:transparent;border-bottom:1px solid var(--border-light);cursor:pointer;padding:12px 16px;transition:background .15s}.item:hover{background:var(--bg-item-hover)}.item:active{background:var(--bg-item-active)}.item.seleccionado{background:var(--bg-item-selected);border-left:3px solid var(--color-green)}.item.pendiente{animation:pulso-item 2s ease-in-out infinite;background:var(--bg-item-pending);border-left:4px solid var(--color-red)}.item.pendiente.seleccionado{animation:none;background:var(--bg-item-pending-2);border-left:4px solid var(--color-red)}@keyframes pulso-item{0%,to{background:var(--bg-item-pending)}50%{background:var(--bg-item-pending-2)}}.item-top{align-items:center;display:flex;justify-content:space-between;margin-bottom:4px}.telefono{color:var(--text-primary);font-size:14px;font-weight:600}.badge{background:var(--color-red);border-radius:10px;box-shadow:0 1px 4px #e5393566;color:#fff;font-size:10px;font-weight:700;letter-spacing:.3px;padding:3px 8px}.preview{align-items:center;display:flex;justify-content:space-between}.preview-texto{color:var(--text-muted);flex:1 1;font-size:13px}.preview-hora{color:var(--text-faint);font-size:11px;margin-left:8px}.main{min-width:0;overflow:hidden}.main,.vacio-main{display:flex;flex:1 1;flex-direction:column}.vacio-main{align-items:center;background:var(--bg-body);color:var(--text-faint);gap:4px;justify-content:center}.vacio-wa-img{filter:var(--filter-logo-vacio);height:80px;margin-bottom:12px;object-fit:contain;opacity:var(--opacity-logo-vacio);width:80px}.vacio-main p{color:var(--text-faint);font-size:16px;margin-bottom:8px}.alerta{color:var(--color-red)!important;font-weight:600}.chat-header{background:var(--bg-sidebar);border-bottom:1px solid var(--border-color);box-shadow:0 1px 4px #0000000f;justify-content:space-between;padding:12px 16px}.chat-header,.chat-header-izq{align-items:center;display:flex;gap:10px}.chat-header-izq{min-width:0}.btn-volver{background:none;border:none;color:var(--color-green);cursor:pointer;display:none;flex-shrink:0;font-size:30px;line-height:1;padding:0 4px}.chat-header h2{color:var(--text-primary);font-size:16px;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.estado{display:block;font-size:12px;margin-top:2px}.modo-agente{color:var(--color-red);font-weight:600}.modo-bot{color:var(--color-green);font-weight:600}.btn-cerrar{background:linear-gradient(135deg,var(--color-green),var(--color-green-dark));border:none;border-radius:10px;box-shadow:0 2px 10px #25d36666;color:#fff;cursor:pointer;flex-shrink:0;font-size:13px;font-weight:700;padding:9px 16px;transition:transform .15s,box-shadow .15s;white-space:nowrap}.btn-cerrar:hover{box-shadow:0 4px 14px #25d36680;transform:translateY(-1px)}.btn-tomar{background:linear-gradient(135deg,var(--color-blue),var(--color-blue-dark));border:none;border-radius:10px;box-shadow:0 2px 10px #1565c066;color:#fff;cursor:pointer;flex-shrink:0;font-size:13px;font-weight:700;padding:9px 16px;transition:transform .15s,box-shadow .15s;white-space:nowrap}.btn-tomar:hover{box-shadow:0 4px 14px #1565c080;transform:translateY(-1px)}.chat{-webkit-overflow-scrolling:touch;background:var(--bg-chat);display:flex;flex:1 1;flex-direction:column;gap:6px;overflow-y:auto;padding:16px}.chat::-webkit-scrollbar{width:6px}.chat::-webkit-scrollbar-track{background:var(--scrollbar-track)}.chat::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:3px}.sin-mensajes{color:var(--text-faint);font-size:14px;margin:auto;text-align:center}.burbuja{border-radius:12px;max-width:75%;padding:8px 12px}.burbuja.usuario{align-self:flex-start;background:var(--bg-bubble-user);border-bottom-left-radius:2px;box-shadow:0 1px 2px #00000014}.burbuja.bot{background:var(--bg-bubble-bot)}.burbuja.agente,.burbuja.bot{align-self:flex-end;border-bottom-right-radius:2px;box-shadow:0 1px 2px #00000014}.burbuja.agente{background:var(--bg-bubble-agent);border:1px solid var(--border-bubble-agent)}.burbuja-texto{color:var(--text-primary);font-size:14px;white-space:pre-wrap;word-break:break-word}.burbuja-hora{color:var(--text-faint);font-size:11px;margin-top:4px;text-align:right}.input-area{align-items:flex-end;background:var(--bg-input-area);border-top:1px solid var(--border-color);display:flex;gap:8px;padding:10px 12px}.input-area textarea{background:var(--bg-textarea);border:1.5px solid var(--border-input);border-radius:10px;color:var(--text-primary);flex:1 1;font-family:inherit;font-size:14px;max-height:100px;outline:none;padding:10px 12px;resize:none;transition:border .2s}.input-area textarea:focus{border-color:var(--color-green)}.input-area textarea:disabled{background:var(--bg-textarea-disabled);color:var(--text-disabled);cursor:not-allowed}.btn-enviar{background:linear-gradient(135deg,var(--color-green),var(--color-green-dark));border:none;border-radius:10px;box-shadow:0 2px 8px #25d36659;color:#fff;cursor:pointer;flex-shrink:0;font-size:14px;font-weight:700;height:fit-content;padding:10px 16px;transition:transform .15s,box-shadow .15s;white-space:nowrap}.btn-enviar:hover:not(:disabled){box-shadow:0 4px 12px #25d36673;transform:translateY(-1px)}.btn-enviar:disabled{background:var(--border-color);box-shadow:none;cursor:not-allowed}@media (max-width:768px){.sidebar{border-right:none;min-width:100%;width:100%}.main-oculto,.sidebar-oculto{display:none}.btn-volver{display:block}.burbuja{max-width:85%}.chat-header h2{font-size:15px}.btn-cerrar,.btn-tomar{font-size:12px;padding:7px 10px}.filtros button{font-size:11px;padding:5px 2px}.chat{padding:12px 10px}.input-area{padding:8px 10px}.sidebar-logo{height:38px;width:38px}}